Return & Exchange Policy
We gladly accept returns and exchanges within 15 days of delivery. All items must be returned in their original condition โ unworn, unwashed, and free of damage โ or they may be refused. Please make sure the items you send back match the return slip provided with your package. Any extra items not listed will not be processed.
Returns are issued as store credit only. No exceptions.
Final Sale: Jewelry, hats, swimwear, accessories, and gift items cannot be returned or exchanged.
How to Return:
Ship your eligible items to the following address:
Lunamaiz
2246 W Madison St. Ste 1 #305
Chicago, IL 60612
Once your return is received and approved, a store credit will be emailed to the address on file. You can then use this credit toward another size or any other item of your choice.